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Shipping and Returns

Domestic Shipping(US Orders)

Orders placed within the USA ship via USPS priority,Fedex Ground,UPS Ground depending on weight and size.  

Shipping  To  Canada

We will gladly ship internationally via USPS or DHL Express .However we ask that you provide an extra one to two weeks of transit time for your item to arrive. 

 

Import duties

If you order any product  from www.shopclovers.com for delivery outside the U.S., it may be subject to import duties and taxes. You will be responsible for payment of any such import duties and taxes. Please note that we have no control over these charges and cannot predict their amount. All packages will be marked with the value of the item or items as paid by the customer. We cannot mark the item as a gift.

 

US Returns

We will refund US regular price orders within 14 days of purchase.

If any of our merchandise is defective or does not meet your expectations, it may be returned for a refund.

Merchandise eligible for return must not be worn, altered, or washed with original tags intact. Footwear must include the original shoe box in its original condition.

Please note, sale items are FINAL SALE and not eligible for return or exchange.

 

US Exchanges

Please return merchandise for a refund within 14 days of purchase

And email us what you would like to exchange for. We will ship out the new item when we receive the returned package at no additional shipping cost.

 

MAKING A RETURN/EXCHANGE IS EASY - JUST FOLLOW THESE 3 STEPS:

1) Request a Return Authorization number (RA#) by emailing: 

    shopclovers@gmail.com

2) Label your return with your RA#. Please write this number clearly on the outside of your package and put the original receipt in the package

3) Please send your package through a courier service with tracking capability. Please note shopclovers.com is not responsible for the return cost. Ship your labeled package to the following address:

JEL Apparel, Inc

 

1228 William Dr, Lake Zurich,IL,60047,USA

 

International returns and exchanges

International purchases are FINAL SALE. Unfortunately, we cannot honor return or exchange requests on international orders at this time.

PRIVACY POLICY

Our site is secured and every transaction is encrypted during transmission. Your off-line information is also protected and accessible only to authorized personnel. We respect your privacy and will not share or sell any customer information for any reason.